Veronica Fredriksen

Marketing Manager

How do you present complex B2B products?

For businesses that sell technical and complex products, it is often not the product that is the challenge, but how it is presented.

A good product presentation is not just about showing off a product. It should make it easier to understand how the product works, what challenges it solves, and why it is relevant to the customer.

When the customer quickly understands what the product does and why it is relevant to them, it becomes easier to generate interest, build trust and make a sale.

Adrian Lervåg Skår

Adrian Lervåg Skår

Manager, NPG Interactive

With an interactive product presentation, you can be much more flexible in customer meetings, and go where the conversation takes you.

Complex products require better product presentations

Many complex B2B products are designed to solve advanced challenges. At the same time, their complexity can make them difficult to demonstrate.

Documentation, videos and presentations are stored in different folders in Onedrive. When the customer asks questions, information must be retrieved from several different sources.

The consequence is often that meetings are spent explaining how the product works, rather than discussing how it creates value for the customer.

Through projects with players in the energy, offshore, maritime sector and industry, NPG Interactive It is often said that product understanding is the biggest hurdle in the sales process. 

How do you make complex products easier to understand?

Customers expect quick access to relevant information.

At the same time, products are becoming increasingly advanced. More functions, more components and more complex technology make it challenging to explain what actually sets the solution apart from the alternatives on the market.

For businesses that sell technical products, this isn't primarily about technology. It's about communication.

Research in visual communication shows that people perceive and understand complex relationships more quickly when information is presented visually and structured.

This is an important reason why more and more businesses are looking at product presentation as a strategic part of their sales efforts, not just as a presentation tool.

Product presentations of complex products. Photo: Kareem Habbal
Interactive product presentation on iPad. Photo: Kareem Habbal

From information to understanding

Traditional presentations often provide the customer with a lot of information. The best product presentations provide understanding. When the customer can explore a product, see how it is built, understand the relationship between components, and access relevant information in the same solution, the need for long explanations is reduced.

This makes the dialogue more valuable and provides a better basis for decisions.

For many businesses, this is about shifting the focus from telling about the product to showing how the product works and what value it creates.

Within B2B, this is particularly important because decision-making processes often involve multiple people with different responsibilities, needs, and assessment criteria.

A competitive advantage that is often underestimated

For many customers, presentation is the foundation for how a product is perceived. The easier it is to understand a solution, the easier it is to see the value it creates.

Therefore, the ability to demonstrate, visualize and explain complex products is becoming increasingly important in the competition for new customers and projects.

A simpler way to present complex products

That's precisely why NPG Interactive has developed Interact. The solution brings together 3D models, video, documentation and product information into one interactive product presentation, making complex products easier to understand and present at trade shows, in showrooms and in sales meetings.

More than just a product presentation

A good product presentation is not just about showing off a product. It should make it easier to understand how the product works, what challenges it solves, and why it is relevant to the customer.

For businesses that sell complex B2B products, good product presentations can make it easier to explain technical relationships, create better dialogue with customers, and provide a clearer basis for decision-making.

Do you need a sales presentation that makes the product easier to understand? Contact us and we'll look at the possibilities together.

npg@npg.no | +47 23 23 41 00