Using a professional exhibition partner, such as NPG, is an effective way to make sure that your exhibition booth gives you added value for your visitors, and an boost to make sure you are visible at the trade fair. NPG have partnered with customers globally delivering their exhibition stands wherever they exhibit.
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Inspirational projects
Check out our projects of trade shows exhibits for inspiration. From global brands to small businesses, NPG has transformed thousands of brands into engaging experiences with our exhibition booth designs.
Passion
We have a passion for branding and communication, and the unique face-to-face communication that creates profitable meetings between people. We strongly believe in the personal encounter between people, and the unique and personal engaging mechanisms this triggers.
Strategy
NPG is at the forefront of the international event- and exhibition industry, developing, designing and producing exhibition stands and events on behalf of international clients worldwide. Through our result-driven strategy, we are a key driving force in customer business development and value-creating experiences, such as increased sales, positive brand association, reinforced relationships and influential experiences.
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NPG is recruiting new talents to our Oslo office who will contribute with innovation and development within events, trade fair communication and design.
Dr James Morgan, founder of the UK’s Event Tech Lab, talks to three organisers about the exhibition technology of the future.
2018 saw some great new technologies introduced into the exhibitions industry. Artificial Intelligence (AI) in the form of chatbots, matchmaking platforms and many other applications have come to the fore.
The use of wearables and software applications to improve on data collection and cut out friction for information transactions between exhibitors and attendees are on the increase and, with more data available, the focus on personalisation has also taken off and should prove to be big in 2019.
All these trends are set against the introduction and challenges associated with GDPR. Regulatory impacts on the way in which events marketers acquire visitors has been a major agenda item in the industry.
I asked three industry experts for their insights into what was big in 2018, and which technologies may proliferate in 2019.
Ade Allenby, Global Head of Digital and Data Innovation, Reed Exhibitions:
One of the most exciting topics on event technology in 2018 has been the growth in exhibitor-visitor engagement tools.
In this digital era event organisers have been challenged to deliver more than just stands and space. The delivery of quality buyers who are engaged and understand the offerings of exhibitors is paramount.
One technology that has seen continued growth this year is planning platforms that provide visitors easy ways to whittle down hundreds of exhibitors into a manageable schedule. This means more targeted prospects for exhibitors and many shows are offering concierge services around this to ensure that buyers attend meetings by contacting no-shows.
A technology that can assist with the concierge function are engagement tracking solutions. Visitors collect information from exhibitors using their badge or phone. At the same time organisers can see real-time updates on meeting attendance although they haven’t cracked this yet at scale.
The added value of allowing visitor check-in at exhibitor stands and speaker sessions is content distribution. The visitor scans a QR code or taps an NFC reader with a smart-badge to get information from the exhibitor. This mechanism can make sure that visitors in browsing mode can collect information and increase the amount of leads captured for post-show follow up.
It is now within our grasp to send personalised recommendations and “what’s nearby” notifications based on interests and activity at the show. The ask in terms of data privacy is lower than in everyday life because it is contained within the time and location of the show and I expect to see this becoming a much more accepted value add in the next five years.
Stephan Forseilles, Head of Technology and Digital Transformation, Easyfairs
There hasn’t been a single, big technology step we took this year, but several important enhancements. The biggest progress has been made in terms of user experience. The objective is to give everyone an ‘Amazon-like’ event experience: simple, fast and enjoyable, although simplifying is one of the most complicated things to do!
We have also started venturing into the domains of Big Data and AI.
First, we have to solve the ‘data puzzle’ of stitching together pieces of data coming from separate, incompatible platforms to construct a coherent profile of our users. Only then can we use Deep Learning and AI to predict behaviours and personalise our communication. This will be one of the main areas of technological development for us in the coming years.
Govind Sharma, Director of Technology, UBM PLC
GDPR has been a key factor for organiser tech in 2018. In addition to having tighter control on consent, this has also led to initiatives like CIM – Customer Identity Management – which allows organisers to understand customers better and to create more personalised marketing. This has led to improvements in marketing automation and efficiencies.
We are now providing hotels through our event sites and registration pages, with rooms on sale at better rates than such intermediaries as Booking.com and Expedia.
The article was published in Exhibition World. NPG has not written this content.
NPG Germany is quoted in the latest edition of TFI – The International Trade Fair Magazine.. The magazine gives you news, trends and know-how from the trade fair industry. “Straight lines are the order of the day now, replacing rounded features and abundant use of colour”, emphasis Rafael Pérez Pla, Senior Architect / Project Manager at NPG Germany. Continue Reading
There are many things to consider when promotion your event. We have looked at the importance of event marketing and which strategy, objectives and channels you should consider to increase awareness and reach for the event.
NPG is an international award-winning event and exhibition partner. We offer great customer service and design high-impact solutions that attract the visitors attention at ONS 2020.
